DELIVERY


Your orders are delivered to your address in 1-5 business days. Your orders that you place until 14:00 on weekdays are prepared and delivered to the cargo on the same day, and your orders that you create later on the next day.


You can track the status of your shipment with the cargo tracking number that will be sent to you via SMS as soon as your order is delivered to the cargo.

RETURNS & EXCHANGES


If you bought the product from https://www.maiamarca.com/,


If for any reason you are not satisfied with your order, you can return the product or products you purchased for exchange and return within 7 days from the date of receipt, provided that they are unused, in their original packaging, and the tags have not been removed.


Do not forget to fill in the bottom part of your invoice and send it together with the product.


In return and exchange processes, the shipping cost is paid by the user.


In cases where any opening, deterioration, breakage, destruction, tearing, use and similar situations are detected in the product and its packaging that you have purchased, and if the product cannot be returned as it was when it was delivered to the customer, the product will not be returned and the price will not be refunded.


Your refunds;

Although the compliance of the returned products with the return conditions is checked after the rigorous examination of our quality control team, the refunds will be made from the date of receipt of the cargo by MAIAMARCA.


If the card is made over the website, the payment is made in one time or in installments, depending on the bank's return conditions, within 4 to 7 working days on average, if the website is made in installments, the payment is made. You can get detailed information about the payment information by calling your bank's customer service with your return reference code.